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Couto Construction
- Roofing
- New Bedford, MA
About this business
Couto Construction is the most-trusted home exterior renovation serving New Bedford, Massachusetts and surrounding areas since 1987. A family-run business, they are a one-stop shop for all of your home's exterior needs, specializing in roof replacement and repair, siding, windows, doors, gutters, and attic insulation. Their team of certified contractors brings decades of expertise ensuring top-quality results that last. They use only the best materials and back their work with a peace-of-mind 50-year warranty. Get a free ins... read more
Location details
24 Ernest St, New Bedford, MA, 02745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
The bid was a little high, but the service More than made up for it. They showed up for bid and work on time. The cleanup after the job was great. Will call if I have any more projects.
1 month and chimney work still not done . *** did a no show and now calls and emails are not answered back .Still waiting on ordered Chimney cap but *** said it has arrived but he never showed up to install it.Lady at there office was of absolutely no help . Mean while I have a rolled up card board tube still coming out of my chimney.
Horrible customer service. They no showed x2 and each time said it was me who called an cancelled, which is 100% not true. **** and ***** both continued to insist that it was my fault the appointment did not take place and that perhaps my wife had cancelled the appointment, but I don't even have a wife. This company has NO customer skills and clearly no communication between employees. Funny part is - THEY called ME to see if we'd be interested in a new roof and quote. HARD PASS. I know that the customer isn't always right, ... read more
Costly mistake. Worst workmanship I have ever seen. Look at pictures on other review sites.
When this company has 3 small roofing jobs and screws up on all three. Find some other contractor.When they continue reiterate thats whats on the contract that you signed AND you explain the sales person told you they will match the gutter color on your house And they dont want to. Find some other contractor.When they say tough thats the shingle color on the contract you signed AND you show them the wrapping on the shingle bundle wasnt the color on the contract. Find some other contractor. When they put up a very small corne... read more
I DO NOT recommend Couto Construction for jobs of any complexity or requiring decent craftsmanship. Couto was hired to do exterior work on my 100 year old house on the strength of their reviews on Angis List and Better Business Bureau rating. The co-owner expressed enthusiasm about this legacy project and assured me that they had workmen with the skills to complete the job well. The contract was signed July 18, 2020. Work began Jan. 22, 2021 and stopped Mar. 10, 2021, totaling approx. 29 working days. Work on the front of th... read more
Frequently asked questions about Couto Construction
How is Couto Construction rated?
Couto Construction has a 4.8 star rating with 1,604 reviews.
When is Couto Construction open?
Couto Construction is open now. It will close at 6:00 p.m.