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Shinnova Solar by Smart Home Innovations LLC
- Other
- Kansas City, KS
About this business
Location details
1136 Adams St., Kansas City, KS, 66103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We are extremely pleased with the entire solar installation process handled by Shinnova Home + Solar. Their team demonstrated great professionalism and efficiency from start to finish. Everything progressed seamlessly, culminating in our system going live as soon as the utility company provided their permission to operate. We've also been very impressed with their after-sales service; they were quick and helpful when we experienced a critter damage issue. Highly recommend their services!
I have just started the process, but I can tell you they have communicated very well with me. I’m very happy with what has been presented to me so far. I give them 5 stars for communication and explaining the process.
Working with Shinnova has been great. They're very responsive to our questions and concerns. We're happy with the solar panels and service.
What an amazing company, their customer service is wonderful and the entire process is well worth it!! Highly recommend!!
Business response:
Thank you Bailey
Great group guys. The process was smooth and I couldn’t be happier
Business response:
Thank you Codie
Great company! 10/10, highly recommending them to all my friends and neighbors.
Getting started was great with this company. However, communication after is basically non-existent. I have left many voicemails with no return. It's been pretty frustrating. So the onboarding process great, but if you have any questions afterwards, don't count on getting a response.
I sent an email at about 1230 roughly around 4 hours after being emailed on Friday August 8th following 7days(5 business) days of asking for a phone call from a supervisor. All for a very basic simple question that has become more then an inconvenient irritation to an absolute joke of customer service. At this point no attempts have been made to contact me directly. Even if you say you've been trying to contact me the last few days clearly it wasn't very hard. I've given my number as a primary and my wife's number as a secon... read more
Frequently asked questions about Shinnova Solar by Smart Home Innovations LLC
How is Shinnova Solar by Smart Home Innovations LLC rated?
Shinnova Solar by Smart Home Innovations LLC has a 4.9 star rating with 481 reviews.
When is Shinnova Solar by Smart Home Innovations LLC open?
Shinnova Solar by Smart Home Innovations LLC is open now. It will close at 6:00 p.m.