Five Star Bath Solutions of Austin

Richard 

on Google

3 months ago

What won us over to 5 Star Bath Solutions was their lifetime, transferable warranty and their policy that the original price they quoted us would not change once they started the project. They stayed true to their promise. They took everything down to the studs and ended up replacing some pipes and reinforcing the floor where the bathtub had been and we were not charged a penny for the extra work done. Wes did an exemplary job. He explained everything he was doing and kept us updated on the progress he was making. He li... read more

Michael Ward 

on Google

5 months ago

This was a large project and it took a lot more time than estimated. 31 days vs 5. Two installers worked the job, they both were professional and work hard to make it right. Some of the delay - 2 weeks, was waiting for an oversized panel to arrive to finish the ceiling. I am very pleased with the results and would recommend 5 Star to anyone wanting a new shower. My biggest complaint would be they do not communicate as well as I would of liked. And I feel someone should of showed up on site when it became apparent the j... read more

Anne Morris 

on Google

2 months ago

We couldn't be happier with our tub to walk-in shower that Wes completed for us! His phenomenal work ethic resulted in a gorgeous completed project. This company is honest, fair & provides excellent customer service. Would recommend to anyone and will definitely be using again for any other bathroom project we plan. 

Elizabeth Gori-Cruz 

on Google

2 months ago

This compa n This company was timely.organized, and VERY careful to protect all surfaces in my home Cost was very competitive. I love the shower! I cannot give them a 10 definitely a 15 !! 

Julius Pruitt 

on Google

2 months ago

So I’ll just say this I think the company 5 star bath solutions itself is an ok company, it’s the contractors and salesmen that’s the problem. Jake Rusher had told us that it would take a week to complete everything, it did not and when we tried to contact him about the contractors that were coming to do the work he said it’s out of his hands. The contractors cut through a pipe that was not supposed to be cut, we had to have them come back 4 times to fix a leak they created when finishing the first bathroom. Overall it almos... read more